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Proceedings of the 11th Toulon-Verona International Conference on Quality in Services
Authors: ---
Year: 2008 Publisher: Firenze : Firenze University Press,

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Abstract

The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, banking services. Around a hundred delegates from about twenty different countries participate each year and nearly one thousand research papers have been published over the last ten years, making of the conference one of the major events in the field of quality in services.


Book
Proceedings of the 11th Toulon-Verona International Conference on Quality in Services
Authors: ---
Year: 2008 Publisher: Firenze : Firenze University Press,

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Abstract

The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, banking services. Around a hundred delegates from about twenty different countries participate each year and nearly one thousand research papers have been published over the last ten years, making of the conference one of the major events in the field of quality in services.


Book
Proceedings of the 11th Toulon-Verona International Conference on Quality in Services
Authors: ---
Year: 2008 Publisher: Firenze : Firenze University Press,

Loading...
Export citation

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Bookmark

Abstract

The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, banking services. Around a hundred delegates from about twenty different countries participate each year and nearly one thousand research papers have been published over the last ten years, making of the conference one of the major events in the field of quality in services.

Setting limits fairly: learning to share resources for health
Authors: ---
ISBN: 9780195325959 9780195325942 Year: 2008 Publisher: Oxford Oxford University Press

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Book
L' économie de la santé pour non économistes : une introduction aux notions, aux méthodes, et aux écueils de l'évaluation économique en santé
Authors: ---
ISBN: 9789038212524 9038212526 Year: 2008 Publisher: Gent Academia Press

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1. L'utilité de l'évaluation économique en santé - 2. Définitions et principes - 3. Les méthodes de l'évaluation économique - 4. Directives pour la réalisation et l'appréciation des évaluations économiques - 5. Problèmes liés à l'interprétation et à la mise en œuvre des évaluations économiques en santé et conclusions


Book
Closing the gap in a generation : health equity through action on the social determinants of health : Commission on social determinants of health final report
Author:
ISBN: 9789241563703 Year: 2008 Publisher: Geneva World Health Organization

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